PACKAGING
We check every shipment carefully, we pack using top quality mailing materials. Items are packed as compact as possible for ensuring best protection of your order in transit. The goods we send will be sent in discreet packaging.
FAST
Once your order has been dispatched from our warehouse, delivery is usually next day, however please allow 5 working days (5-7 working days for International Customers) before contacting us, as sometimes it will take a while for the Post Office to deliver, or indeed fail to deliver and return the item/s to us.
ROYAL MAIL SPECIAL DELIVERY
Royal Mail offers guaranteed next day delivery of urgent and important items, almost anywhere in the UK. It is our fastest and most flexible collection and delivery service. In order to benefit from the Next Day delivery, place the order before 1pm and make sure that your delivery address is valid and complete.
INTERNATIONAL DELIVERY
We ship to most international destinations (North America, Europe. Asia, Australia). We use multiple services such as Royal Mail, DPD and Fedex to make sure your orders arrive for you.
GUARANTEED SERVICES
Above mentioned service guarantee promises customer satisfaction unconditionally, without exceptions. Customers can return a product at options(major fault in product, received different product than ordered, damaged or incomplete delivery), a replacement, a refund, or a credit. Our products are designed to be straightforward. A call or visit to our website makes it easy to find a products that’s right for you. We aim for the same clarity with our bills. We provide invoices for each and every successful delivery or refunds. We do not however offer any further indemnities or insurance in cases of delivery delays.
OFFERS ON PRODUCT
You choose the item by placing it in your shopping cart, We will provide you the best offers on our products, We are charging less as much as possible for delivery outside UK. So, It’s a great deal for customers outside UK. The delivery cost is computed on the total size, weight and value of your order. There are no hidden add-ons or extra costs for the products purchased on our site.
DELIVERY PROCESS
Once your order has been confirmed it will be dispatched from our warehouse,some orders are sent using a service with tracking ability, delivery is usually next day, however please allow 5 working days (5-7 working days for International Customers) before contacting us, as sometimes it will take a while for the Post Office to deliver, or indeed fail to deliver and return the item/s to us.
Delivery times cannot be guaranteed, they are estimates. Deliveries are generally made between 9am and 6pm. We take no responsibility for delays or non-delivery if the address or postcode supplied is not correct.
REFUNDS & RETURNS
If your delivery is damaged or incomplete, please contact us or call us on 01865-856-903 within 7 working days.
We will arrange for a replacement or we will refund the cost of the item.
